Most existing SAP customers rely on ECC and have yet to upgrade to S/4HANA, even though it was launched in 2015. More recently, with the introduction of S/4HANA Cloud on its public and private editions, SAP has been pushing licensees to convert to a subscription model, bundling software, infrastructure, and services under a single lock-in contract (RiseWithSAP). This SAP vendor lock-in technic has led many customers looking for a different route for SAP support. In the market, there are several options from 3. party vendors and Basis Consulting have experience in SAP operation together with these 3.party support companies.