Hosting Services
SAP Services List
- Operation center – Service Desk
- 24/7/365 Duty on Call
- 24/7/365 Monitoring for SAP
- SAP maintenance service
- SLA checks + EWA review
- SLM (Service Level Manager)
- SLA for SAP application uptime
- IT Security concept
- Backup, HA/DR
- CPU and Mem HW growth
- SAP Certified (Hosting, HANA, and Cloud)
- Certification – ISO 27001
- Certification – ISAE 3402
- GDPR compliant
- Planned downtime
- Fixed price per month
- SAP license (as subscription)